Case Study Coming Soon
Project Title
Detailed case study in progress. Check back soon to see the research process, design decisions, and outcomes.
EdgeCase.nz
I'm Em, a UX designer who gets equally excited about user research methodologies and hands-on problem-solving. My background spans customer service, operations and technical work, meaning I bring both strategic thinking and a knack for figuring out how things actually work.
Currently studying Digital Product Design at University of Canterbury, and interning as a Junior Design Engineer at Tait Communications during university breaks, I focus on user-centred design for complex systems. From research to interface design to working on my car, I'm driven by the same curiosity: understanding how things work, why they fail, and how to make them better.
Projects
Case Study Coming Soon
Project Title
Detailed case study in progress. Check back soon to see the research process, design decisions, and outcomes.
Case Study Coming Soon
Project Title
Detailed case study in progress. Check back soon to see the research process, design decisions, and outcomes.
Experience & Expertise
Professional Experience
Junior Design Engineer - Intern
Tait Communications
Developing a comprehensive UX research framework to enable cohesive research practices across multiple departments. Creating systems and processes that allow teams to collaborate effectively and maintain consistent user insights across the organisation.
Allergy Administrator
South Island Allergy Service
Implementing JotForm solutions across multiple areas of the business to streamline workflows and improve customer experience. Managing patient systems and optimising clinic operations through thoughtful process design.
Education & Skills
Digital Product Design
University of Canterbury
Full-time study focusing on user-centred design, interaction design, and design research methodologies. Expected graduation: end of 2026.
Core Competencies
- UX Research & User Testing
- Interaction Design & Prototyping
- Information Architecture
- Stakeholder Management
- System Thinking & Problem Solving
- Web Development (HTML, CSS, JS)
- Technical Documentation
- Project Coordination
Let's Work Together
I'm always interested in challenging projects, especially those involving complex systems, accessibility, or scenarios where user research needs creative problem-solving.
Whether you need a designer who can navigate technical complexity, someone to help you understand your users better, or just want to chat about design and inclusive practices, get in touch.